Shipping and return policy

  • Delivery Charge: Dhaka city - 60 Taka; Outside Dhaka - 120 Taka. If the size or weight of any product is larger, additional delivery charges may apply, subject to discussion with the customer.
  • We deliver products 7 days a week!
  • Delivery within Dhaka city is made within 1 to 2 working days, while delivery outside Dhaka is completed within 3 to 5 working days.
  • We provide home delivery within Dhaka city.
  • For deliveries outside Dhaka, customers must collect their products from the nearest courier service office.
  • Customers can also collect products directly from our office.
  • Delivery may be interrupted due to natural disasters or political crises.
  • Product delivery is subject to stock availability.
  • Customers can order products using cash on delivery or online payment options.
  • Online payments can be made through SSL COMMERZ, Card, Bikash, Rocket, or Mobile Banking.
  • The color of the product may vary slightly due to photography, lighting, or monitor resolution.
  • Products damaged by the customer cannot be returned.
  • All non-warranty products should be checked in front of the delivery person.
  • For complaints, please call the delivery man directly at 09638 130130 or email [email protected].
  • Complaints will not be accepted after the delivery man has left.